Thank you for shopping at Oovi soap

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Under the following circumstances your order will be eligible for a return or replacement

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• You did not receive what you ordered

• Or You received a damaged shipment

• Or A part of your shipment was missing

• And You have informed our customer care team within 7 calendar days of receiving the order.

 

RETURN OR REPLACEMENT METHOD:

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To initiate a return please fill your details at oovisoap@gmail.com or call us at 8590847985

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According to the details of your case, we will respond to you within 2 working days regarding the decision on your case.

The following will be the likely outcomes:

• In case you received wrong item(s) in your order, will be shipping the missing item immediately.

• In case you received a damaged product, a replacement will be shipped to you immediately.

• In case you think your case qualifies for a return, please let us know while filling the details.

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