Thank you for shopping at Oovi soap
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Under the following circumstances your order will be eligible for a return or replacement
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You did not receive what you ordered
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Or You received a damaged shipment
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Or A part of your shipment was missing
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And You have informed our customer care team within 7 calendar days of receiving the order.
RETURN OR REPLACEMENT METHOD:
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To initiate a return please fill your details at oovisoap@gmail.com or call us at 8590847985
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According to the details of your case, we will respond to you within 2 working days regarding the decision on your case.
The following will be the likely outcomes:
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In case you received wrong item(s) in your order, will be shipping the missing item immediately.
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In case you received a damaged product, a replacement will be shipped to you immediately.
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In case you think your case qualifies for a return, please let us know while filling the details.
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